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Filed under: Bill Liao

How do you successfully encourage members of your team to read?

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Today’s blog is a question rather than a whole bunch of answers.  The photo is a snapshot of what was on the bookshelf in Learning Pool’s communal bathroom yesterday (bit of Ally McBeal-ism goes on at Pool Heights imagining the glamour of a fictional & quite eccentric Boston law firm whilst dealing with the reality of living as a fast growing Derry based online learning business).

My business partner & I are voracious readers of business & technology books...we buy them all the time at airports, when we’re hanging around in railway stations and the like.  We swap them with each other, circulate bits & pieces of them to others in our team & then we chuck them into the communal Learning Pool “library” where we hope others will also read them.

At the moment, I’ve got Jim Collins’ “Good to Great” on the go as well as Richard Koch’s "80/20 Principle"; Paul’s reading Guy Kawasaki’s “Enchantment” and something by those bright guys at Hubspot on “Inbound Marketing”.

But my question is how do we get the more junior members of our team to read more?  Has anyone got any ideas about this or is that just the way things are?  Very interested to hear your comments on this topic.

 

A blog about pride...

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Last night I attended the awards evening for SeedComp 2011 – a Digital Derry initiative to uncover the North West of Ireland’s most promising digital business ideas.  The process has been ongoing since late March & has resulted in 30 or so new business ideas emerging.  This type of competition is a fabulous way for any town to encourage & promote some innovation & entrepreneurialism.  The overall prize kitty last night was £10,000 and included a £1,000 prize for the most promising student idea - so it’s a very cost effective way to get some ideas moving in your community & get especially your young people thinking about starting their own businesses.  Most brand new ideas only need a tiny amount of money to get started.  We’re lucky to have our own Digital Champion, Mark Nagurski, in Derry to come up with competitions like this and then put in the hard graft to make them a success.  Definitely worthwhile if your town doesn’t already do something like this.

12 fledgling ideas were shortlisted at the start of May and the new promoters presented yesterday.  The judging panel included some tech industry veterans, one of Facebook’s senior executives, a couple of local entrepreneurs and a (friendly) VC.  A terrifying prospect and indeed one of the competitors shared with me at last night’s event that although he’s presented to both Steven Spielberg and James Cameron in his career so far, he was more nervous going into the room yesterday.

It was therefore with great pride that Paul & I witnessed our very own Breda Doherty pick up a prize as part of her new venture with her business partner Catherine Morris.  An all girl geek team.  What could ever be nicer?  Breda & Catherine met on the Invest NI/Digital Circle funded mission to this year’s SXSW event in Austin, Texas (thanks Matt!) and they’ve wasted no time in coming up with a new business idea & putting together a plan.  Their new idea has elements of the passion of the original Craigslist (Breda interviewed Craig Newmark at SXSW) and it uses Bill Liao’s homespun advice on marketing messages (Breda interviewed Bill in Washington DC); I’m hoping their relentless execution against plan will show that Breda has maybe even learned something from Paul & me along the way (good stuff only Breda!).  She’s certainly a different person today than the one who walked into the Learning Pool office in April 2008 to bring order to the chaos that existed at that time – more self confident, more informed about technology and investment, more assertive, more aware of how to get things done, more experienced, more of an all rounder...but still as sweet, still as stylish and still universally loved by her school chums, the whole of team lovely, our entire customer base and basically anyone who ever meets her.

Go Breda & Catherine – we’re all rooting for you & we can’t wait to see where this takes you.

Addendum to this blog (11 June 2011)

A few people have asked me why Paul & I are so supportive of one of our own star team members thinking about starting her own business...hmm...being a small business owner isn't just about finding people & extracting your pound of flesh from them over the time they work for you.  It's also about adding to your local community & giving back where you can, providing careers & challenge for your people and equipping them with the skills they need to go on & do something else.  Learning Pool is 5 years old this summer and we are lucky to have a high performing star team that's the envy of many other companies.  But after 3 years in a job, people are entitled to try their hand at something else and if they go on to take a stab at being an entrepreneur themselves, Paul & I see that as a perfect 10 scored for ourselves - our work is done & we've achieved one of the things we set out to. 

The other day a local entrepreneur I met at a lunch told me how he'd had someone come in to arrange the desks in his company so that everyone could see each others screens - his reason for doing that - so that no-one would be on Facebook during the hours of 9-5.  What did I do - I just sighed a bit to be honest.  He wasn't interested in what I had to say anyway.  Old fashioned companies with old fashioned opinions - think on.  Your days are probably numbered.

 

Saving the planet - one tree at a time

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On Thursday evening Paul & I travelled over through the snow from Derry to Belfast to meet with Bill Liao in the Stormont Hotel – that’s Bill in the photo above.  Bill’s Twitter bio describes him as “Author, Philanthropist, Diplomat, Entrepreneur, Hunger Project Volunteer, Founder of Neo.org, Humanitarian, WeForest.com, Father” – an Australian, he also lives these days in Clonakilty near Cork where he and his family grow stuff on their organic farm.  When I asked him why he moved to Ireland 3 years ago he said “because it’s beautiful and it rains a lot”.  I agree with the first part of that statement but the sometimes constant rain is the single thing I’ve disliked about living in Ireland the last 10 years.

Bill & I are just getting to know each other and I was keen to introduce Paul to him because he’s just so interesting.  We’re in the middle of launching a new product at Learning Pool and Bill’s already helped us finesse and improve our strap line – and that’s what this short blog is about.  In Bill’s view, the easiest and cheapest way most businesses can improve the way they are perceived or interpreted by others is by spending a little time working on their strap line and their elevator pitch and making these two things succinct and fully descriptive – but in a meaningful and positive way.  It seems hard to do this at first but the more of it you try, the easier it gets – I promise you.  Remember as well to read what you say about your company on your website through the eyes of a person who knows nothing about your business – and as another famous entrepreneur Doug Richard says, don’t ask your family for their views – they are there to support and love you, not to be critical friends where your business is concerned.

By the end of the meeting @mcelvaney & I were convinced by Bill that planting a lot of trees really is the only short term way to reverse some of the damage caused to our planet by the human race and we’ve undertaken to help www.weforest.org however we can.  And if you like the limited edition green Ice watch Bill’s wearing in the photo, you can buy one yourself from the We Forest website for less than a hundred quid which will lead to 100 trees being planted and some of the greenhouse gases you are probably creating being offset.

Pitching for investment any time soon? - some dos and don'ts

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Yesterday I was part of the IntertradeIreland Seedcorn judging panel chaired by Intertrade’s CEO Liam Nellis – that’s a photo of the two of us taken last week on the steps in Stormont.  Also on the panel were Taxback.com’s Terry Clune, Xing’s Bill Liao & e-synergy’s Fergus McIlduff.  Over the course of the day we watched 6 pitches as if we were an investment panel, then scored the companies & selected winners to go through to the next stage of the competition.

I thought whilst it was in my head – because I know a lot of my friends & associates are entrepreneurs who are no doubt entering these sorts of competitions or pitching for investment – I would scribble out a few dos & don’ts for anyone that’s interested:

·         Work hard to distil your value proposition & get it out there early in your preso – remember that the investment or judging panel will be seeing loads of companies, often in a short space of time

·         If you have a tangible product & have brought samples, pass them round early in your pitch

·         If you turn up with a colleague, which is a good idea, only one of you pitch – it hardly ever works to try & share the pitch between you so let the person who’s best at presenting do it; also do try & behave as if you are a team

·         Don’t ramble & do stick to your allotted time – it’s annoying when people go over time because they either haven’t rehearsed enough or because they spend too long telling you irrelevant stuff

·         Use some pictures or graphics in your presentation to bring it to life

·         Don’t use a video that’s longer than a minute

·         If you’re very early stage, think about your sales and marketing plan – it isn’t enough to state the market opportunity – you need a go-to-market plan that hangs together

·         Don’t argue with the panel – it just makes you look bad

·         Be honest when answering questions

·         Know your numbers back to front and the assumptions behind them – expect to get asked about anything that isn’t self explanatory

·         If you’re referring to high level numbers in your presentation, make sure you have identified what they are – are they £s, people, units

·         Include some innovation – you don’t have to be an inventor – it might just be something unusual about your business model or your presentation that makes you stand out

·         Keep your pitch consistent with any business plan you’ve already submitted

·         Finally – don’t use corny or gimmicky presentation techniques unless you are very certain of your delivery capabilities – they can be excruciating to watch (think Angelcot woman on Dragon’s Den insisting on singing...)

I know there’s a lot out there about this stuff for entrepreneurs but I thought I’d take 5 minutes out to share my take – interested in your comments so keep ‘em coming.